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BSI BS ISO 10002:2004

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Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

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Quality management. Customer satisfaction. Guidelines for co

SDO BSI: British Standards Institution
Document Number BS ISO 10002
Publication Date Aug. 5, 2004
Language en - English
Page Count 34
Revision Level
Supercedes
Committee
Publish Date Document Id Type View
July 18, 2018 BS ISO 10002:2018 Revision
Aug. 31, 2014 BS ISO 10002:2014 Revision
Aug. 5, 2004 BS ISO 10002:2004 Revision